Leading Edge – Joining Instruction

Congratulations on your decision to take part in Lincoln’s Leading Edge for Veterinarians Program.

Leading Edge for Veterinarians was specifically crafted to fast track the achievement of professional mastery as well as to facilitate further success for more experienced clinicians in general practice. The tools and skills provided in Leading Edge for Veterinarians ultimately allow for a longer and more fulfilling career as a veterinary surgeon.

Program Objectives

Across 52 weekly video training modules, students will be mentored by highly successful veterinary practitioners with decades of experience in general practice. Students will be rapidly upskilled and inspired by pivotal concepts and competencies specifically designed to empower and increase productivity, confidence and satisfaction in their career.

For those veterinarians seeking a position in general practice, Leading Edge will not only increase employability, but also teach self-worth and negotiation skills to ensure they receive the remuneration and work conditions they aspire to. In addition, they will be taught the pitfalls that so often stand in the way of professional fulfillment and the ways in which to navigate them.

With the guidance of Leading Edge, Business Owners and Managers will see measurable results as veterinarians in their team master client interactions. They will increase productivity in the consulting room, master time-management skills, demonstrate increased resilience, engage more effectively in teamwork and leadership, as well as experience higher levels of career satisfaction. These improvements will not only result in greater retention of associate veterinarians but also directly improve business profitability.

Important…

Your Leading Edge standard subscription package allows for up to five users associated with one Practice site, additional users at that site can be added to your subscription package according to your needs. Each Practice site requires a separate Leading Edge subscription package.

Program Scope

Click here for a detailed description of curriculum content.

Confirmation of Learning

Each training video is followed by a short on-line assessment to provide reassurance for both participants and Practice Owners and Managers of learning. Completion of each weekly assessment also generates tracked CE points for the participant.

Further Details

Bridge Education Platform

Lincoln utilises a learning platform called Bridge to distribute your weekly Leading Edge content to all registered participants within your organisation.

This platform is optimised for mobile device usage, tablets and smart phones, in tune with student and team member preferences. The Leading Edge interface has exceptional reporting and communication functionality; the organisation providing the training can easily monitor student progress and engagement in the course, as well as knowledge retention, via an easy to use dashboard. Deadlines can be set and automated reminders sent to participants for any outstanding course content left to complete.

The Bridge platform also provides the tools and communication channels to make discussion and feedback easy and intuitive. Participants can be reached through their preferred channels to send further personalised communication emails, either to individual or selected groups of participants from within the Bridge platform. This may be used to send words of encouragement or recognition as needed, ensuring students are participating fully in the program.

Each participating team member will have their own individual and unique log-in to the Bridge Platform. It is important that team members do not share log-ins as their individual progress through the program is tracked by the platform and CE points will be credited to them accordingly.

Important…

Your Leading Edge standard subscription package allows for up to five users associated with one Practice site, additional users at that site can be added to your subscription package according to your needs. Each Practice site requires a separate Leading Edge subscription package.

Terms and Conditions

Payment Terms 

Payment terms are Direct Debit (nominated Credit Card). Invoices will be issued for each monthly automatic payment cycle. Once your registration has been completed your initial payment will be processed within 7 days, followed by monthly payments, processed on the same day each month as your initial charge. Please note a 3.025% surcharge applies for AMEX transactions. This is a direct pass-through of costs from the credit card company. Visa and MasterCard will not incur any surcharge.

Suspension/ Cancellation

Please advise via email ([email protected]) if you wish to suspend or cancel your Leading Edge membership. If your request is received more than 7 days from your billing date – your subscription will be cancelled before the next payment is taken. If you request to cancel within 7 days of your next billing date, you will be charged for the month and the suspension/ cancellation will take effect from the following month.

If you wish to suspend your membership this will be managed on a case by case basis. If you suspend your membership and wish to return to Leading Edge at a later date, you will be welcomed back at the current market price for the program.

Direct Debit Terms

This Direct Debit Agreement sets out the terms on which you have authorised us, the Lincoln Institute Pty Ltd to arrange for payment of amounts that become payable on your account to be made by deductions from your bank account at, or by charging your credit card with, your financial institution (Direct Debit Request).

Your Direct Debit Authorisation allows us to arrange for payment of the amounts due to the Lincoln Institute Pty Ltd for the services we provide to you, at the due date of your bill(s) or another date as agreed between us. This authorisation also enables any changes in those amounts and payment times, to occur automatically – you will not need to complete a new form. Any new contracted services added to your Lincoln Institute Pty Ltd account will be subject to these Direct Debit Conditions.

Invoicing of your Lincoln Institute Pty Ltd services is done on a monthly basis, at the time of billing. Recurring services are charged in the month that the services are performed. The Total Due value on the invoice will be the amount processed in the Direct Debit transaction.

You can cancel, vary, defer or suspend the Direct Debit Authority, or stop or suspend an individual debit from taking place under it, by emailing or calling us, but this must be arranged within 14 days of the due date of the invoice. If you do not provide us with this notice, we cannot guarantee the direct debit process can be stopped.

If you cancel, vary, defer or suspend your direct debit arrangements, or stop or suspend an individual debit from taking place under it, you must arrange with Lincoln Institute Pty Ltd a suitable alternative payment method for all outstanding fees due, and ongoing contractual obligations.

If a due date for a debit falls on a weekend/ public holiday the debit will be processed on the next business day.

You must ensure you have sufficient clear funds available in the nominated bank account (if you are paying by direct debit from your bank account) or that you have sufficient credit available on your nominated credit card (if you are paying by credit card) on the due date to permit the payments under the Direct Debit Authority.

If a debit from your nominated bank account or to your nominated credit card is unsuccessful we will attempt to debit again twice. If still unsuccessful, we will contact you to arrange alternative payment or further deferral.
You must notify Lincoln Institute Pty Ltd if the nominated account is transferred or closed.

If you are paying by direct debit from a bank account, please ensure that your financial institution allows direct debits on your nominated account.

If any bank fees are incurred by Lincoln Institute Pty Ltd from a dishonored direct debit, these fees may be passed on to you.

Upon cancellation of your contract with Lincoln Institute Pty Ltd, all direct debit requests will also be deemed cancelled.

Where you consider that a debit has been initiated incorrectly, you can contact our accounts department via an email with details of your dispute to [email protected].

Lincoln Institute Pty Ltd employs the policy of treating all records and account details relating to this Direct Debit Authority as Private. We will keep information about your bank account confidential, except to the extent necessary to administer your direct debit arrangements. If a claim is made on our financial institution in relation to an alleged incorrect or wrongful debit, we may be required to disclose this information to our financial institution.Lincoln Institute Pty Ltd employs the policy of treating all records and account details relating to this Direct Debit Authority as Private. We will keep information about your bank account confidential, except to the extent necessary to administer your direct debit arrangements. If a claim is made on our financial institution in relation to an alleged incorrect or wrongful debit, we may be required to disclose this information to our financial institution.

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