Congratulations on your decision to start coaching with The Lincoln Institute of Veterinary Business!
The Lincoln Institute of Veterinary Business provides one-on-one or small group coaching services with a focus on personal leadership development and exceptional business performance. Coaching has proven to be a fundamental driver in making significant, lasting change in both personal development and business success; so much so that coaching is fully integrated into our Lead To Succeed Program.
Lincoln’s highly trained coaching team comprises men and women who have ‘walked the talk’ in leadership either as business owners or graduates of our Lead To Succeed Program.
Some of the direct benefits of Lincoln Institute’s business leadership coaching program include:
Lincoln will match you with a coach that best meets your needs and will introduce you via email.
It’s important that you develop a strong rapport with your coach and we are always happy to re-assign you to an alternative coach if this is necessary to match your evolving needs.
Terms and Conditions
Payment Terms
Payment terms are Direct Debit (nominated Credit Card). Invoices will be issued prior to each monthly automatic payment cycle. Once your registration has been completed, we will contact you within 7 working days to set up your Direct debit payments. Your initial payment will be processed within 7 days and count as your deposit to secure your place. Monthly payments will then continue once the program starts, processed on the 14th of each month. Please note a 3.025% surcharge applies for AMEX transactions. This is a direct pass-through of costs from the credit card company. Visa and MasterCard will not incur any surcharge.
Direct Debit Terms
This Direct Debit Agreement sets out the terms on which you have authorised us, the Lincoln Institute Pty Ltd to arrange for payment of amounts that become payable on your account to be made by deductions from your bank account at, or by charging your credit card with, your financial institution (Direct Debit Request).
Your Direct Debit Authorisation allows us to arrange for payment of the amounts due to the Lincoln Institute Pty Ltd for the services we provide to you, at the due date of your bill(s) or another date as agreed between us. This authorisation also enables any changes in those amounts and payment times, to occur automatically – you will not need to complete a new form. Any new contracted services added to your Lincoln Institute Pty Ltd account will be subject to these Direct Debit Conditions.
Invoicing of your Lincoln Institute Pty Ltd services is done on a monthly basis, at the time of billing. Recurring services are charged in the month that the services are performed. The Total Due value on the invoice will be the amount processed in the Direct Debit transaction.
You can cancel, vary, defer or suspend the Direct Debit Authority, or stop or suspend an individual debit from taking place under it, by emailing or calling us, but this must be arranged within 14 days of the due date of the invoice. If you do not provide us with this notice, we cannot guarantee the direct debit process can be stopped.
If you cancel, vary, defer or suspend your direct debit arrangements, or stop or suspend an individual debit from taking place under it, you must arrange with Lincoln Institute Pty Ltd a suitable alternative payment method for all outstanding fees due, and ongoing contractual obligations.
If a due date for a debit falls on a weekend/ public holiday the debit will be processed on the next business day.
You must ensure you have sufficient clear funds available in the nominated bank account (if you are paying by direct debit from your bank account) or that you have sufficient credit available on your nominated credit card (if you are paying by credit card) on the due date to permit the payments under the Direct Debit Authority.
If a debit from your nominated bank account or to your nominated credit card is unsuccessful we will attempt to debit again twice. If still unsuccessful, we will contact you to arrange alternative payment or further deferral.
You must notify Lincoln Institute Pty Ltd if the nominated account is transferred or closed.
If you are paying by direct debit from a bank account, please ensure that your financial institution allows direct debits on your nominated account.
If any bank fees are incurred by Lincoln Institute Pty Ltd from a dishonoured direct debit, these fees may be passed on to you.
Upon cancellation of your contract with Lincoln Institute Pty Ltd, all direct debit requests will also be deemed cancelled.
Where you consider that a debit has been initiated incorrectly, you can contact our accounts via email with details of your dispute to [email protected].
Lincoln Institute Pty Ltd employs the policy of treating all records and account details relating to this Direct Debit Authority as Private. We will keep information about your bank account confidential, except to the extent necessary to administer your direct debit arrangements. If a claim is made on our financial institution in relation to an alleged incorrect or wrongful debit, we may be required to disclose this information to our financial institution.
