Congratulations on your decision to take part in the Chrysalis program. This program will comprise of 4 days of experiential leadership training, equipping delegates with practical working knowledge of the management skills necessary to be successful in practice. The Chrysalis program focuses on empowering delegates to implement change within the broader team, thereby providing more of your team members with the leadership knowledge to support you in your own journey. We hope that you embrace Chrysalis to its fullest extent and we commit to making a tremendous impact on the effectiveness of your team.
Your team members have been placed in ‘Chrysalis Romeo‘. The Chrysalis Romeo workshop will be held on the Gold Coast at The Crowne Plaza, Broadbeach, on the Gold Coast from Tuesday April 5th to Friday April 8th.
The Chrysalis program draws upon experience gained from the Australian Graduate School of Management MBA program, The Royal Military College Duntroon officer training school and many years of operational experience in both business and the military. Through this, the program will enable your team members to hold staff more accountable, communicate with them more effectively and build a high performing team. Moreover, by developing a better understanding of the high impact of emotional intelligence, your team members will learn how to maintain discipline without diminishing trust as well as how to effectively tap into the diversity that exists across your entire team.
Lincoln uses learning principles to enable new skills to be reinforced. These foundations enable delegates to apply their knowledge and skills to rapidly changing operational settings.
“Tell me and I’ll forget
Show me and I’ll remember
Involve me and I’ll understand
When I reflect I’ll learn” Xunzi, 312-230 BC
The objective of Chrysalis is to equip delegates with a practical working knowledge of the management and leadership skills necessary to be successful in practice. We’ll enable them to:
- Give feedback and construct a message so that it strengthens relationships and encourages change – with both team members and clients
- Build a culture of accountability
- Recognise when delegated tasks are being pushed back onto the leader – and how to stop it happening
- Deal with stress ‘in the moment’ – and build resilience so that they can handle it in the long term
- Manage their time effectively
- Differentiate between a ‘training’, ‘performance’ and ‘mental health’ discussion – how to recognise which one is appropriate and how to do them well
- Lead discussions with difficult clients including fee collection and expectation management
- Conduct a great interview (hiring and performance managing).
Our Chrysalis program will deliver on these outcomes in 6 ways:
- Transformation: We need to change your their environment to encourage new thinking. This will take place over 3.5 days of ‘off-site’ training, led by Paul Ainsworth.
- Implementation: Knowledge itself has little power – effectively implementing knowledge is the key. Lincoln will work to enable this throughout the training, as well as 3 months of subsequent group coaching.
- Time: Lincoln will get the transformation underway in a week. You will see an immediate uplift in their engagement and productivity on their return and a subsequent lift across the entire team whilst Lincoln holds your leaders accountable.
- Accountability: Your junior leaders will live and breathe accountability (if they don’t already) and they’ll know how to hold everyone else in your team to account. Lincoln is accountable to ensure that the junior leaders return to their practices and implement change.
- Community: The cohort of 24, non-competing, like-minded junior leaders will support each other to grow for a long time after the program has completed.
- Financial: The investment in the program is outlined below. The Return on Investment is immeasurable in terms of increased engagement, retention, confidence, skill, knowledge, the capacity to get the most from team members and the pipeline of dedicated future leaders for your practice.
Course workbooks will be provided at the training (group session). There is no requirement for delegates to bring anything other than some personal stationery.
The training week commences on a Tuesday at 8.00am for coffee with an 8.30am sharp start time. Morning tea, lunch and afternoon tea are provided. The group days finish at around 5.30pm with time to freshen up before a group dinner at 7pm. Dinner on 2 of the 3 nights is included in your package (including drinks). The program provides a strong networking opportunity for people experiencing similar challenges – the dinner is a good opportunity to work on those relationships.
The final (4th) group day finishes no later than 3.30pm on Friday and this marks the conclusion of the group training.
Chrysalis includes 3x monthly group coaching sessions. Each of these coaching sessions is set by the group (according to diaries), commencing 30 days after the completion of the group training, and is designed to consolidate and reflect on the training content to ensure that it is being satisfactorily applied.
Ongoing Group Coaching
Lincoln offers delegates the opportunity to continue to work together beyond the third group coaching session. This enables members to maintain a strong connection with their course colleagues as they continue to grow in their roles beyond the 4 month training program. Furthermore, the groups like to maintain access to the Lincoln online portal for updates in training material and access to the various online resources.
If delegates wish to continue to maintain a structured group coaching call each quarter (hosted by Lincoln) and access to Lincoln’s online resources, a nominal fee of $97 (+GST) per month is billed to the practice. This is a flat fee for the practice and covers all delegates that have attended any Chrysalis program.
Any overnight accommodation or breakfast. As the program finishes mid afternoon on Day 4, there is no dinner provided, should your delegates elect to travel home on the Saturday following the program.
Date: Tuesday April 5th through to Friday April 8th.
Start Time: 08:00am coffee for an 8.30am sharp start time
Location: Crowne Plaza, Broadbeach, Gold Coast,
Dress: Casual (remember that we will be dining in a restaurant in the evening, so if you like shorts and t-shirt during the day, this may be unsuitable for the restaurant and you may need to bring a change of clothes).
What to bring: All program materials and course notes will be provided.
Terms and Conditions
Once your registration has been completed, we will contact you within 7 working days, to set up your Direct debit payments. Your payment will be processed within 7 days. Please note a 3.025% surcharge applies for AMEX transactions. This is a direct pass-through of costs from the credit card company. Visa and MasterCard will not incur any surcharge.
Direct Debit Terms
This Direct Debit Agreement sets out the terms on which you have authorised us, the Lincoln Institute Pty Ltd to arrange for payment of amounts that become payable on your account to be made by deductions from your bank account at, or by charging your credit card with, your financial institution (Direct Debit Request).
Your Direct Debit Authorisation allows us to arrange for payment of the amounts due to the Lincoln Institute Pty Ltd for the services we provide to you, at the due date of your bill(s) or another date as agreed between us. This authorisation also enables any changes in those amounts and payment times, to occur automatically – you will not need to complete a new form. Any new contracted services added to your Lincoln Institute Pty Ltd account will be subject to these Direct Debit Conditions.
Invoicing of your Lincoln Institute Pty Ltd services is done on a monthly basis, at the time of billing. Recurring services are charged in the month that the services are performed. The Total Due value on the invoice will be the amount processed in the Direct Debit transaction.
You can cancel, vary, defer or suspend the Direct Debit Authority, or stop or suspend an individual debit from taking place under it, by emailing or calling us, but this must be arranged within 14 days of the due date of the invoice. If you do not provide us with this notice, we cannot guarantee the direct debit process can be stopped.
If you cancel, vary, defer or suspend your direct debit arrangements, or stop or suspend an individual debit from taking place under it, you must arrange with Lincoln Institute Pty Ltd a suitable alternative payment method for all outstanding fees due, and ongoing contractual obligations.
If a due date for a debit falls on a weekend/ public holiday the debit will be processed on the next business day.
You must ensure you have sufficient clear funds available in the nominated bank account (if you are paying by direct debit from your bank account) or that you have sufficient credit available on your nominated credit card (if you are paying by credit card) on the due date to permit the payments under the Direct Debit Authority.
If a debit from your nominated bank account or to your nominated credit card is unsuccessful we will attempt to debit again, twice. If still unsuccessful, we will contact you to arrange alternative payment or further deferral.
You must notify Lincoln Institute Pty Ltd if the nominated account is transferred or closed.
If you are paying by direct debit from a bank account, please ensure that your financial institution allows direct debits on your nominated account.
If any bank fees are incurred by Lincoln Institute Pty Ltd from a dishonoured direct debit, these fees may be passed on to you.
Upon cancellation of your contract with Lincoln Institute Pty Ltd, all direct debit requests will also be deemed cancelled.
Where you consider that a debit has been initiated incorrectly, you can contact our accounts via email with details of your dispute to [email protected].
Lincoln Institute Pty Ltd employs the policy of treating all records and account details relating to this Direct Debit Authority as Private. We will keep information about your bank account confidential, except to the extent necessary to administer your direct debit arrangements. If a claim is made on our financial institution in relation to an alleged incorrect or wrongful debit, we may be required to disclose this information to our financial institution.
Lincoln Institute provides a 100% money back guarantee. If any participant feels they are not getting value, they can ask to leave the program up until 5.30pm on day 1 of the live training event and receive a full refund for the fees. We will only seek to understand why.
If Lincoln forms the view that the program is not right for your team member, in the interests of the entire team, Lincoln reserves the right to request that person to withdraw from the program at which time Lincoln will amortise the the cost of the program to that point and refund any balance.