Emerging Leaders Program Curriculum Overview

Why should my team do Emerging Leaders?

Here is the typical story we hear from veterinary practice owners that have worked with us to develop their own leadership capability AND the reason why Emerging Leaders was born…

You know the goal, you want a dream team. You know it doesn’t happen overnight and you want desperately to impart your leadership knowledge onto your team but your time is limited, your skills are new and you have work to get done to make sure you keep your business profitable.

Emerging Leaders is for all team members to learn, practice and embrace Lincoln’s leadership principles in order to make every person accountable for their contribution to the success of your team.

Central to our thinking at Lincoln is that leadership needs to be exercised at all levels. We believe that we must move away from heroic constructs of individual leaders and place ‘leadership’ rather than leaders at the forefront of organisational development.

Leadership, no matter how small your business is the key to the successful prosecution of your strategy.

Participating in the program as a team helps to create a shared language that enhances the benefits both individually and organisationally by promoting ongoing peer to peer support.

They are not speaking a foreign language. What they teach resonates and then is transformed into practical tools and skills

The Emerging Leaders Program is perfectly designed to provide your organisation with group leadership training ideal for rewarding and developing valued employees.

The Program consists of 24 engaging modules that are delivered directly to your team on a monthly basis. Each monthly training session runs for exactly 1 hour including time for activities, interaction and team debrief. You can tune in to the live session or view the recording. Any team member that misses the live session can watch the recording. You can also monitor individual team member activity through the managers reporting dashboard.

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Enjoy exploring the curriculum overview video clips and summaries below.

Please do reach out to ask us any questions.

Module 1 Personal Leadership

Firstly, we’re going to do a small activity that will help the team to understand how effective relationships are formed. These relationships are the cornerstone of an effective team.

Next, we’ll introduce a concept that will give the team a framework for being challenged and accountable.

Finally, we’ll take a look at what Harvard Business School once described as the first and most important step in becoming an effective leader. It will highlight for the entire team that managers and leaders are only as good as the team that they lead.

Module 2 Self Awareness

We all struggle at some point in our lives with our “intended impact” not matching our “actual impact” when it comes to our daily interactions with others. Whether it be a sideways glance that is taken the wrong way or what we thought was a very carefully thought through discussion with a colleague that comes out all wrong.

An understanding of Self Awareness is at the heart of this mismatch.

Module 3 Social Styles

“Social Styles” helps us to understand ourselves more from two perspectives.

Firstly, how we process information and in particular, how we react to other people when we’re working with them. Our Social Style very much influences how we interpret what other people are saying to us and whether or not we choose to be receptive to another’s ideas.

Secondly, our Social Style determines how other people perceive us.

Module 4 Building Engagement

Have you ever worked with a colleague who has failed to acknowledge you at the start of the day – not even a simple ‘hello’! Or maybe they’ve failed to say goodbye at the end of the day.

Worse still, are YOU guilty of this? You arrive at work and are completely tuned out, caught up in your own thoughts and fail to acknowledge anyone.

Our everyday interactions can either boost team member engagement or erode what is arguably one of the most important qualities of a high functioning team.

Module 5 Accountability

If there was ever a personal leadership quality that profoundly influences the effectiveness of a team it’s Accountability. Being personally accountable means to take responsibility for your actions – or inactions.

Accountability leads to results and we know you’re going to love this module.

Module 6 Listening & Questioning

In leadership, one of the many benefits of listening is evoking in the person talking, a sense of self worth and a feeling that what they have to say is actually ‘worth’ listening to.

An environment where people take the time to listen to others is a more trusting and engaging one. This in turn leads to far greater retention, reducing the many costs associated with frequent staff turnover.

Module 7 Coaching

In practice, we can often find ourselves oscillating between being the person with the experience and therefore acting as Mentor to the one gaining from someone else’s experience as Mentee.

In this module we’re going to focus more on Coaching and help you to discover a great framework to make coaching (and being coached) simple and easy to apply in your day to day life at the practice.

We’ll help you to see how coaching is closely linked to high performance and how by asking the right questions or responding to these questions as a Coachee we can rapidly improve our knowledge and standing in the practice, in turn driving our own personal level of satisfaction and engagement.

Module 8 Building Trust

“Trust comes in on a snail and leaves on the back of a horse!”

In this Emerging Leaders training module we’re going to provide you with a detailed understanding of the 4 pillars on which trust is formed.

Stephen Covey once said that Trust = Speed. As trust grows between two people, agreements require less detail, decision making time is substantially reduced, people do what they say they will, and on the occasion where expectations are not met, blame is applied to the circumstances and not the individual. All of this makes for a happy and productive team.

Module 9 Diversity and Inclusion

Diverse perspectives prompts fresh ideas and this in turn provides business leaders with the best opportunity to maximise the untapped potential in their team.

In this module of the Emerging Leaders program we’re going to explore ‘diversity of thought’ in detail and examine how we can create the right environment for your team to take advantage of its many benefits.

Module 10 Difficult Conversations

In this module we’re going to take you through a step by step guide to having a difficult conversation and show you a foolproof way to make these conversations not only much easier, but also how they can become an asset to you as you and your team strive for high performance.

Module 11 Influencing and Courage

In this module of Emerging Leaders we’re going to look at how we can influence situations at work in a way that leaves every member of the team feeling empowered and will leave you respected for your ability to clearly think through and present your case around issues that are important to you.

Module 12 Goal Setting

One of the biggest drivers of well-being and happiness in the workplace is people knowing their role and how what they do contributes to the success of the business as a whole.

In fact, we know that this often rates #1 in engagement surveys as both the most important source of engagement and happiness for team members, whilst also being the one most overlooked.

In this module, we’re going to take a look at what you need to do to be an effective contributor to the business as a whole – and at the same time get a big dose of engagement and happiness to boot.

Module 13 Growing a resilient team

In this module, we’re going to demonstrate that just putting things out of your mind and ignoring or shrugging off issues are not strategies for building greater resilience. In fact, the opposite is true.

We’ll develop some strategies that will help you to quickly overcome setback without being a burden to yourself or your team mates.

Module 14 Self Regulation

When we go into work and spend the day with people whom, in many cases, we didn’t elect to spend a significant part of lives working alongside, the behaviour of these same people only serves to frustrate us even more.

Dr Daniel Goleman has written widely about Self-Regulation and he identifies Emotional Intelligence as not only something that can be taught and practiced but can also emerge as “a ‘discriminating’ competency that best predicts who among a group of very smart people will lead most ably”.

We’re going to look closely at the negative effects of poor Self-Regulation and together develop some strategies that will help you to better control your response to distressing or upsetting circumstances and in turn, help you to be more productive and happy.

Module 15 Building an effective team

The very best teams can be deceiving because they make it seem so easy – which often leaves us feeling inadequate or wondering how they do it.

All teams, whether they be just starting out or working well together for years, all face the exact same stages of growth and ALL need to progress from one stage to another before they can claim to be performing well. Even the very best teams face team members leaving or a change in their external environment that leads to a change in the team’s life cycle and development needs.

We’re going to look at each stage of development and what you need to do as a member of this team in order to help the team progress from one stage to another.

Module 16 Managing Conflict

In this module, we’re going to look at how conflict arises in the first place and some strategies to help you to navigate your way through it in a way that will ensure your relationships stay intact.

We’re going to bring our business values to life in this discussion because it is through our shared values that we’re able to turn conflict into something that is not to be feared or avoided but embraced as an opportunity for growth and even a strengthening of relationships.

Module 17 Making better decisions

Making better decisions is a skill that can be learned and in this module, we’re going to look at the key questions that you should be asking yourself as well as some of the important principles that sit behind the decision-making process to ensure a considered outcome is reached.

Module 18 Making values stick

Values are profound in Veterinary Practice because on a day when life gets the better of us and we don’t even come close to achieving any of our goals or objectives, we can always live by our values.

But how should we be thinking about values to ensure that they truly come to life?

Module 19 Effective team meetings

Why are meetings such an integral means of communication for some teams, whilst for others, they hold very little value and in fact their very mention has some people looking for the nearest exit!

What should a team meeting even look like and how should it be structured such that the team gets the very most from it?

Module 20 Increasing your life energy

Have you ever found yourself feeling flat and you can’t quite put your finger on why? Perhaps you’re suffering from a general lack of resilience; where even the little things really get under your skin – and you’re taking it out on the people that are most close to you. Or perhaps you get sick at the drop of a hat.

The challenge with this is that it can have a cumulative effect whereby one ‘flat’ or negative interaction with a colleague, family member or client can lead to a poor response from them resulting in an erosion in the relationship.

Module 21 The power of collaboration

Many of you will have heard of the power of Synergy – perhaps you’ve heard it expressed as 1 + 1 = 3 or the combined value is greater than the sum of the parts.

In this module, we’re going to take a look at Collaboration, a close cousin of Synergy and one that has a profound impact on the performance of a team.

Module 22 Increasing your empathy

Empathy lies at the heart of understanding others for who they are. For this reason, it is often described as one of the most powerful leadership tools that we have at our disposal.

Many of you will have heard Empathy described as the ability to walk in another’s shoes. It’s the ability to see things from another’s perspective. It’s the ability to genuinely listen to understand others.

Module 23 Working to your strengths

If I asked you to list your strengths, like most people, you’d probably struggle to pull together an accurate list of things that you do well. And even if you could list them, you may be referring to skills that you’ve developed over many years of hard work that for any number of reasons, don’t even play to your strengths.

Module 24 The power of happiness

Positive Psychology is a revolutionary new field of study that predicts many more benefits from simply reversing the formula for success and happiness away from the traditional model of “achieve results at work and home and you’ll be happy” to one of, “being happy in order to achieve amazing results”.
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Please reach out to ask us any questions or to inquire about signing your team up for Emerging leaders

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